Repair Services
Hot water tank problems need quick attention to restore your family’s comfort. Our certified technicians diagnose and fix common issues to get your hot water flowing again.
Hot Water Tank Repair
When your hot water goes cold, you need fast and reliable repair. Our certified technicians diagnose and fix common issues like no hot water, lukewarm water, pilot light problems, leaking water, strange noises, and smelly or discoloured water.
Signs You Need Repair
Call us when you have no hot water, lukewarm water instead of hot, a pilot light that won't stay lit, visible leaks around the tank, rumbling or popping noises, or water that smells like rotten eggs or looks rusty. These problems need professional attention to avoid bigger issues.
Our Repair Expertise
We service all types of hot water tanks and handle everything from faulty thermocouples to sediment buildup. Our technicians carry diagnostic equipment and standard parts for faster repairs. We charge $198 plus GST for our standard breakdown call and diagnosis.
Maintenance Services
Regular maintenance prevents most hot water tank problems and extends your system’s life. Annual service keeps your tank running safely and efficiently while catching issues before they become expensive repairs.
Hot Water Tank Maintenance
Annual maintenance prevents most hot water tank problems and extends your tank's life. We perform visual inspections, check venting systems, test safety valves, drain and flush sediment, inspect anode rods, clean burner assemblies, and test for carbon monoxide.
Maintenance Frequency
We recommend professional maintenance once a year. Annual service removes sediment buildup that reduces efficiency, checks safety components, and catches problems before they become expensive repairs or tank replacement.
Stay Prepared
Regular maintenance keeps your hot water tank operating safely and efficiently. Neglecting maintenance leads to reduced efficiency, higher energy bills, and premature tank failure. Annual service costs much less than emergency repairs or early replacement.
BC Furnace Hot Water Tank Rates
| Service | Time | Rate + Taxes (Hourly) |
|---|---|---|
| Annual service & safety inspection | Mon – Fri 8:00am – 4:00pm | $198.00 |
| Annual service & safety inspection After Hours | Sat – Sun and evenings | $298.00 |
| Breakdown Repair Rate | Mon – Fri 8:00am – 4:00pm | $198.00 |
| Breakdown Repair After Hours | Sat – Sun and evenings | $298.00 |
| Crawl Space Service and Safety Inspection | Mon – Fri 8:00am – 4:00pm | $298.00 |
| Crawl Space Breakdown Repair After Hours | Sat – Sun and evenings | $398.00 |
Terms & Conditions:
$198.00 (+ tax) – Call out and travel time. Minimum 1-hour charge for diagnosis for a Licensed Qualified Gas Fitter’s visit to your premises within normal working hours (Mon-Fri 8am-4pm). Outside those hours will be charged at $298.00 (+tax)/per hour.
Frequently Asked Questions
Common questions about hot water tank repair and maintenance. Find answers to help you understand when to call for service, what maintenance involves, and how to keep your system running reliably.
Annual maintenance is recommended for all hot water tanks. Regular service removes sediment, checks safety components, and extends your tank’s lifespan while maintaining efficiency.
We provide warranties on all repair work and replacement parts. Our technicians are fully licensed and certified, and we stand behind our work with comprehensive warranty coverage.
Rebate availability varies by equipment type and installation. We help identify eligible rebates and assist with application processes to maximize your savings on qualifying repairs or replacements.
Rumbling or popping sounds usually mean sediment buildup at the bottom of the tank. This sediment traps water that boils and steams, causing noise and reducing efficiency. Annual flushing prevents this problem.
Some basic tasks like checking for leaks or testing water temperature can be done by homeowners. However, professional maintenance includes safety checks, sediment flushing, anode rod inspection, and combustion testing that require specialized equipment and expertise.
A pilot light that won’t stay lit often indicates a faulty thermocouple or gas supply issue. This requires professional diagnosis and repair for safety reasons. Never attempt to repair gas components yourself.
Rusty water usually means the anode rod needs replacement or the tank is corroding internally. A rotten egg smell indicates bacteria in the tank or anode rod issues. Both problems require professional attention to prevent tank failure.